Orders will usually ship within 2 business days of placement. For more shipping details, please see Shipping/Returns.

Items must be returned within 30 days of receipt, and in original condition, to be eligible for a full refund. If you have any product/order issues, please reach out to us at customerservice@forkandmelon.com, and someone will respond within 1 business day. Please see our full return policy here.

One discount code may be applied per order.

You can purchase an electronic gift card here.

If you'd like a gift card amount that's not already listed, please reach out to us at customerservice@forkandmelon.com and we can most likely create a gift card with your desired amount.

Save time and money on your favorite clean luxury essentials when you sign up for Subscribe & Save. What you get when you sign up:

15% off every subscription item

Free shipping with no $ minimum

Convenience

Flexibility

Bonus gifts

And more.

No longer pay for shipping when you place a smaller order. Make adjustments to your orders and delivery schedule whenever you want. Never run out.

Renew subscription item at least once, and then you can cancel at any time, no further obligation.

To sign up, head to the product page of the product you want to auto-renew, click the "Subscribe & Save" radio button option, and check out as usual.

To update delivery schedule for any of your subscription items, first log into your account. Click "Manage Subscriptions", and you will then be able to update the frequency of each subscription item as desired. We'd be happy to help if needed - please reach out to us at customerservice@forkandmelon.com.

Subscribe & Save is available to U.S. customers only.

When you sign up for a subscription item on our website, you are committing to renew the item at least one time, in order to receive 15% off, free shipping, and other subscription perks. After your subscription item has been renewed at least once, you are free to cancel it at any time.

To cancel your subscription item, first log into your account. Click "Manage Subscriptions", and you will then be able to cancel each subscription item as desired. We'd be happy to help if needed - please reach out to us at customerservice@forkandmelon.com.

Please email us at customerservice@forkandmelon.com and we'll be in touch promptly.

Click on the small black and white "F&M Rewards" tab at the bottom-right of your screen. Once the Rewards pop-up box appears, click the "Create Account" button in the lower-right of the pop-up box, and follow the remaining instructions. If you are on a mobile device, click anywhere inside the Rewards pop-up to prompt the "Create Account" button to appear at the bottom of the screen.

Note: if you have already purchased with us in the past, you have already started to earn points, even if you haven't signed up yet. Once you create your Rewards account (make sure to use the same email address that you have used with us in the past), you will see points for any previous purchases already waiting for you.

HOW TO EARN POINTS 

1. Earn 100 Points for just signing up.
2. Earn 10 Points for every dollar spent at our store.
3. Earn 500 Points as a birthday gift from us to you.
4. Earn 500 Points when you refer a friend and they spend $5+ at our store.
5. Earn 100 Points for following us on Twitter.
6. Earn 25 Points for every share on Facebook and Twitter.

WHAT ARE POINTS WORTH?

500 = $5 off / FREE SHIPPING
1000 = $10 off
2500 = $25 off

For more information about our Rewards Program, click on the F&M Rewards tab (the small black tab on the bottom-right of your screen that says, "F&M Rewards" in white letters). Once you click the tab and the Rewards pop-up box appears, go to the FAQ section.

If you have additional questions about F&M Rewards and/or how to use your points, please feel free to send us a note at customerservice@forkandmelon.com and we'll get back to you ASAP.

Create your account today to earn your first 100 Points.

Rewards cannot be redeemed for Subscribe & Save products (which are already discounted). Rewards cannot be combined with other discounts at this time.

Every Subscribe & Save purchase adds towards your Rewards points balance, so if you're a Subscribe & Save customer, or and/or if you are a frequent shopper with us, your points will add up quickly to qualify you for substantial discounts.

If you'd like to redeem Rewards points for a product you already have a subscription for, use your points to place a regular order for the item, and just "skip" your next subscription (unless you want to stock up).

Yes. The formulas are gentle yet effective for all skin types to hydrate, detoxify, and restore.

Yes. Our formulas are made with clean ingredients and never include questionable additives (e.g. parabens, sulfates, phthalates, etc.) or irritants that many conventional brands include. Customers have seen our products improve and eliminate a variety of skin conditions including eczema and keratosis pilaris.*


*Statement based on feedback received from unaffiliated, verified customers. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Our current product line is fragrance free.

Yes! FORK & MELON formulas do NOT contain:

Sulfates
Parabens
Synthetic Fragrance
Phthalates
Triclosan
Formaldehyde/Formaldehyde-releasing agents
Mineral Oil
Petroleum
PEGs
Artificial Dyes

All of our soap and lotion formulas are vegan, non-GMO, and cruelty free (not tested on animals). Our lip balm contains beeswax.

Our packaging (including shipping material) is minimal, refillable, recyclable, and non-BPA. We don't use disposable outer boxes to cut down on pacakaging. Our core soap and lotion bottles are glass, to reduce the amount of plastic being used, and we encourage reuse and refilling to further reduce waste. Our refills are available in 32oz and 1-gallon sizes. Our products are produced within the U.S. to reduce our shipping footprint. We strive to be as thoughtful and intentional as possible with sustainability in mind.

Our products are made in the USA.

Yes. SOAP AF was originally formulated as a gentle face wash and is good for the skin on your whole body.

A primary goal when formulating our products is that they are safe to use while pregnant, nursing, and/or trying to conceive (it is one of the reasons why our company was first started!) We always recommend consulting a health care practitioner if you have any concerns about whether our products may be right for you.

If you need a replacement dispenser pump for a bottle you purchased, please contact us at customerservice@forkandmelon.com or use our contact form, and we'll resolve the issue promptly.

In some cases this may happen if there is bubble bath on the inside of the glass where the cork touches, or in the case of extreme temperatures. If the bottle & cork are at room temperature, then we recommend using a cloth or tissue to quickly wipe the top inside of the glass (just the area where the cork touches) and then run the cork under water and dab it dry before inserting. It should then stay put.

To learn more about our wholesale offerings and how to become a stockist, click here.

Learn more about our business offerings here.

For press opportunities and inquiries, please reach out to press@forkandmelon.com.

For partnership inquiries, please send us an email to hello@forkandmelon.com.